FAQs
To use WITHHANA B2B, please sign up with the company information.
* After signing up, the person in charge will confirm and approve it through email within 1-2 business days.
* When you sign up, make sure to write the company name on your name.
Ex) Kim Hana (Withhana)
* For other inquiries, please contact b2b@haink.co.
① Order through the homepage.
+ Bulk orders can be made through Google Spreadsheets or Excel files.
+ If you are interested in products other than those on the homepage,
please contact the person in charge separately.
② Please receive a commercial invoice and review the order quantity as well as fee.
(The order will be forwarded via email or a convenient method for you.)
* Released Product - When the order is completed, only the items in stock will be reflected on the order sheet. - We will inform you when the items that are currently out of stock have been restocked. * New Released Product - You have to deliver it to "First Deadline" as much as possible so that it can be shipped immediately after the release. - Orders after "First Deadline" will be shipped out depending on the inventory situation. |
③ Choose payment method (ex. Bank Transfer, Paypal, WISE, etc) to pay.
If there is a payment method you want, we can discuss it.
④ Your order will be confirmed upon completion of payment.
⑤ When the product is shipped out, the person in charge will send you a separate message.
Shipping Fee is not FREE !
→ The shipping cost varies depending on the weight, date, and country.
Therefore, the shipping fee is set to free because of the default value on the homepage.
* We have a partnership with FEDEX and DHL,
and we mainly use FEDEX because FEDEX has better conditions.
* The rate of LAST-MINUTE fare is the best in FEDEX, but it can only be applied if it is over 21kg.
* Therefore, we don't have MOQ(Minimum Order Quantity),
but we recommend ordering more than 21kg for low rates.
